Privacy Policy

Overview

Platformance (“we”, “us”) respects your privacy. This policy explains what we collect when you use platformance.digital or contact us about training, and how we handle that information under the Australian Privacy Principles where they apply.

Information we collect

• Contact details you submit (name, email, phone if provided, message content)
• Training interest and scheduling preferences
• Technical data such as browser type and approximate location derived from IP address when logs are kept
• Cookie preferences and optional analytics data if you accept optional cookies

How we use information

• Respond to enquiries and arrange training sessions
• Send practical session details and follow-up notes you request
• Improve site performance and understand aggregate visit patterns (optional cookies only)
• Meet legal and accounting obligations

Sharing

We do not sell personal information. We may share data with service providers who host email, scheduling, or web infrastructure, only as needed to operate the studio. We may disclose information if required by law.

Storage and retention

Enquiry records are kept as long as needed to manage your training relationship and for reasonable business records, then deleted or de-identified when no longer required.

Security

We take reasonable steps to protect personal information from misuse and unauthorised access. No online transmission is completely secure.

Access and correction

You may request access to or correction of personal information we hold about you by emailing hello@platformance.digital or calling (02) 9742 2718.

Overseas disclosure

Some infrastructure providers may process data outside Australia. Where that occurs, we take reasonable steps to ensure information is handled carefully.

Contact

Privacy questions: hello@platformance.digital, (02) 9742 2718, 69 Oriana Street, Wyee Point, New South Wales, 2259, Australia.